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Accessibility Statement

Brussels Economy and Employment strives to keep the website accessible, in accordance with the legislation (ordinance dated 4 October 2018 with regard to the accessibility of the websites and mobile applications of the regional public bodies and the municipalities). 
This accessibility statement applies to the following website:

Compliance level

The Web Content Accessibility Guidelines (WCAG) are a compilation of the standards that are applicable with regard to accessibility requirements for people with disabilities. Within these guidelines are three levels of conformance, those being A, AA, and AAA. This website conforms to level AA of the WCAG 2.1.

The accessibility of the website is checked through an external audit carried out by Anysurfer. The website has obtained the Anysurfer label: see  the Anysurfer status page.

Non-accessible content and suggested alternatives

The Brussels Economy and Employment website includes PDF documents that are not fully accessible. 

Wherever possible, the content of the PDF documents is accessibly displayed on another page. That is the case for:

  • regulations (more specifically the information from the Belgian Official Journal);
  • publications (except the activity reports).

A link to the corresponding html page can be found under the link to the pdf file (unless the pdf file is on the html page presenting this content).

Accessibility of the downloadable documents

Where possible, the main content of the site is available on its HTML pages. Nevertheless, these pages contain links to downloadable documents (on the web portal or on other sites) offering detailed or extra information.

We cannot guarantee the accessibility of documents on other sites.

The documents on this site are mainly standard PDF files, but there are some DOC files (made in the word processor Microsoft Office Word) and XLS files (made in the spreadsheet program Microsoft Office Excel) as well. Please find more information about this below.

  • The web portal contains PDF documents that are not accessible. Where possible, an HTML alternative is offered for those documents. This is the case, for example, for publications (except the activity reports).

    Under the link to the PDF file, you can find a link to the HTML page corresponding to it (unless the PDF document is located on the HTML page showing this content).

  • Official forms, meant for a specific public, such as the authorities, companies, schools and other organisations

    In some cases, the application forms are PDF files, or exceptionally Word files.
    Sometimes, one or more Excel files have to be attached to the application form. 

    This format is used when a spreadsheet is necessary because of the information the company needs to supply.
    The accessibility of those PDF, Word and Excel files is not guaranteed.
    Acrobat Reader version 8.1.2 or more recent is required to fill in the PDF files. The Word and Excel files can be filled in using Microsoft Office or Open Office.

    Declarations the company has to display and model documents for a specific public

    The documents that the companies need to print and display at an appropriate place are in PDF format. The same holds for the model documents for companies.
    The accessibility of those PDF files is not guaranteed.

    Lists with registered companies, products, etc., for a specific public

    On the web portal, you can find several lists. Long lists will be in PDF format instead of HTML format. Those PDF lists are often also available in Excel format, so as to allow filtering.
    The accessibility of those PDF and Excel files is not guaranteed.

    Lists with "required documents" to file certain applications, for a specific public

    The web portal contains many lists with "required documents" to file certain applications. Those lists are in PDF format. The accessibility of those PDF files is not guaranteed.

    Activity reports

    The activity reports are not accessible.

    Document listing the activity sectors that qualify for regional support

    The PDF document "Check if your activity sector is one of the sectors that qualify for support" is not accessible, but the document's content is accessible in the wizard "Our support for your business".


Contact details

Should you have any questions or comments about the accessibility of the website, please contact:
Brussels Economy and Employment
Place Saint-Lazare 2, 1035 Brussels

If the above-mentioned service does not respond, you can contact the following mediator:
Brussels Regional Public Service
Brussels Synergy - Quality and Performance Department - Complaint Service
Place Saint-Lazare 2, 1035 Brussels
 Tel.: +32 (0)2 204 21 11
You can fill in an online complaint form via IRISbox here: IRISbox (

Improvement plan

The website is constantly being improved to offer everyone an optimal user experience, including people with disabilities.

Version of this accessibility statement

This statement was prepared on 14 February 2023.

The statement was last examined on 26 January 2024.

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